Terms of service

OVERVIEW

This website is operated by Kenkō Wellness. Throughout the site, the terms "we," "us," and "our" refer to Kenkō Wellness. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms, conditions, policies, and notices stated here.

By accessing or using any part of the site, you agree to be bound by these Terms of Service ("Terms"), including those additional terms and conditions referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Our store is hosted on Shopify Inc., providing us with the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or you are the age of majority in your jurisdiction and have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any viruses, worms, or any destructive code. A breach or violation of any of the Terms will result in the immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify content at any time, but we have no obligation to update any information on our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice. We shall not be liable for any modifications, price changes, suspension, or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange according to our Refund Policy [LINK TO REFUND POLICY].

We have made every effort to display the colors and images of our products as accurately as possible, but cannot guarantee the color accuracy on all monitors.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide accurate, complete, and current information for all purchases made at our store.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have control over. Any use of third-party tools is at your own risk and discretion.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating third-party websites and do not assume any liability for them.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By sending comments or other submissions, you grant Kenkō Wellness the right to use these in any medium, including modifying, distributing, and publishing them without compensation.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY].


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions in the Service or on our website, including product descriptions and pricing.


SECTION 12 - PROHIBITED USES

You are prohibited from using our site for any unlawful purposes, or to violate others' intellectual property, engage in harassment, or transmit harmful code. We reserve the right to terminate your access if any prohibited uses are detected.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee the Service will be uninterrupted or error-free. The Service is provided "as is," and we are not liable for any damages arising from your use of the Service.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Kenkō Wellness from any claims arising from your breach of these Terms or the violation of any law or third-party rights.


SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed invalid, the remaining provisions will continue in full force.


SECTION 16 - TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate this agreement at any time by notifying us. We may also terminate access if you fail to comply with any terms.


SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Kenkō Wellness and supersede all prior agreements. Any ambiguities will be construed in favor of Kenkō Wellness.


SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of Australia.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms. Your continued use of the Service following any changes constitutes your acceptance of those changes.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@kenkowellness.com.au.